Coot Luxury Cottage with Hot Tub

We are a family of three and have stayed in cottages around the uk and also abroad . We stayed at Coot cottage everything we need the only thing I would suggest some hooks in the bathroom and maybe a shelf in the shower other than that perfect . Well the next thing I... We are a family of three and have stayed in cottages around the uk and also abroad . We stayed at Coot cottage everything we need the only thing I would suggest some hooks in the bathroom and maybe a shelf in the shower other than that perfect . Well the next thing I rang a week before to book a cottage or lodge and was told for our dates nothing was available. Five minutes later I booked on your own website those dates . Customer service was the biggest problem we arrived at 17.00 to check in and were left waiting for ages in the end a maintenance guy went and got our key . We had no welcome we had no instructions there is nothing in the cottage except a phone number . We couldn’t find the pool but loved it when we did . 10 till 4 Tuesday till Thursday this need to be transparent on your website as does that you no longer hire sun lounges since Covid . The garden furniture is basic at the cottage use the pool ones Covid not a problem there ? Only 10-4 ? Lovely cottage though .

Having stayed in lodges a year previous we went back with the family and hired coot cottage for a long weekend.coot is well equipped for self catering and has a very homely feel to it.Hot tub out back was great and very secluded.Little bit isolated from main camp but a... Having stayed in lodges a year previous we went back with the family and hired coot cottage for a long weekend.coot is well equipped for self catering and has a very homely feel to it.Hot tub out back was great and very secluded.Little bit isolated from main camp but a short cut through to all camp facilities.Staff helpful on arrival and had info if any issues of which there was none.Only having one key was a bit awkward especially as there is no back door to the hot tub area as we are very security conscious these days its a habit to lock up,so maybe 2 keys to use would help.overall had a great time very relaxing and sure will be back soon.