A truly lovely place, perfect for families. It has so much for the kids to explore while keeping everyone safe and comfortable. The staff of the Lakehouse restaurant were fantastic, helpful, understanding, really good with the kids. And the portions were huge! We came as a group of around 20 kids and parents to celebrate friend's 8th birthday, everyone found something to enjoy.

The first obstacle we encountered was trying to get into our Lodge. There was a huge puddle of water blocking our entrance to the steps. Once inside though it was comfortable and warm but the puddle made it very difficult to get in and out on Saturday. The Staff we encountered were friendly and helpful and The Water Park was a big hit but the kids Disco was a fiasco. First off everyone was standing outside waiting for it to open (luckily it wasn’t raining but it was cold). When the doors finally opened, after someone asked a member of Staff was there a Disco going ahead, there was a scurry to get keys etc. The Disco entailed a member of Staff crouching under the music table turning on and off a light every now and again. No coloured lights, no disco ball. The Restaurant has plenty of choice on the menu but we found standard poor and overpriced. Food was greasy and burnt in most cases. Will not spend money in there again. Inspite of that we enjoyed our stay and look forward to our next.

Brillant facilities so clean lovely staff food was 10/10

Very comfortable campsite and the children loved it, especially the Aqua Park. Personally I would have loved a cosier and quieter restaurant or bar area for when the weather turns bad but that would just be a bonus.

1. Unfortunately, the onsite restaurant was disappointing. The service was well below average—our waitress cleared a table for us and then never returned. We had to get menus ourselves. When the food finally arrived, it wasn’t even hot. The fish and chips came out as soggy battered fish with lukewarm, frozen-style chips. The chicken satay was skewers served with a starchy, lukewarm mound of rice that took up half the plate. It really didn’t feel like much thought had gone into the meal.2. Kiddies Disco. This should be a highlight for the little ones—our girls (ages 3 and 4) love dressing up and heading to the disco. But when we got there, it was just someone playing music off an iPhone with no real engagement or structure. No entertainment, no interaction—just kids running around in circles. It wouldn’t take much to make this special: a proper DJ or kids’ entertainer would make a huge difference. Everywhere else the kiddie disco is the main event. Here, it felt like an afterthought

The only thing I would change, is remove the sofa and replace it with a small table and chairs in the cabins. When the weather is bad it's hard to feed the little ones without a table.

We had a fantastic few days at hidden valley and were with other families as a group. Despite the weather we all had a great time. Our lodge was clean and big enough for us all to be comfortable. My only feedback is that the lake house was quite dirty with food all over the floor both inside and inside in the outside area. Staff friendly . A second register and a good coffee hut for would go down great! A bit disappointed by the size of the take away pizza in the box when we opened it! Would not buy again. Spice bag was delicious though

Park was well kept and loads to do for the family. Its more aimed at 8-14 year olds. I visited with my 3 and 5 year old and there wasn't a lot for them to do. the playcentre could be bigger considering the amount of children there. Unfortunately it was raining all weekend but still it was amazing. Great sense of community around the cabins which we rented. Food was great in the restaurant. My younger self would have loved hidden valley!

We’ve visited hidden valley for many years and always enjoy our stay. I did find that our cabin this year was somewhat worse for wear and could do with some updating. The couch was tattered in place, wood work a bit shabby and the mattress dipped to one side. Nothing a little renovation wouldn’t fix. The restaurant was great as always. Kids enjoyed the activities and the site itself is kept so well and cleaned regularly. Just as good as centre parks for 1/8 the cost!

This is our third time going to hidden valley there is a large group of us adults and children. This year we did the aqua park , indoor crazy golf and lasertag. The crazy golf was brilliant and was great to have something indoors as the weather wasn't great. We booked lasertag for the Sunday this is usually the highlight of our trip however this year we found alot of the guns weren't working seems like some need to be replaced. But other than that a great time had by all