The Tree Garden at Lets Go Hydro

This event was nothing short of pathetic, over priced disorganised chaos. We booked and paid for an overnight stay in a luxury pod to include Hot chocolate and donuts on arrival, s’mores and a barrel ride into the spooky forest with ghost stories. What we actually got... This event was nothing short of pathetic, over priced disorganised chaos. We booked and paid for an overnight stay in a luxury pod to include Hot chocolate and donuts on arrival, s’mores and a barrel ride into the spooky forest with ghost stories. What we actually got was none of the above. We booked in at 3pm, the girl told us to come back at 6 as nothing starts till then so we went to our pod but couldn’t stay in it as it was freezing, the heat hadn’t been put on to warm the pod for our arrival. We came back promptly at 6. There was no donuts, no hot chocolate, as a party of 16 ate them all. We were offered tray bakes and she told us to get the hot chocolate outside where it was nowhere to be found. The s’mores were nowhere to be found either, nor was the barrel ride. The movie we were told started after the fireworks so we headed down to see Hocus Pocus as the kids were excited to see this on a big screen. The movie that was actually showing was Halloween even though we double checked with two different staff members, so we had to make a hasty exit with the kids as they are aged 8 and 10. Anytime we complained to a member of staff they didn’t know what to do or even care about it. Overall this has been an absolute disaster and we will NOT be back. I’ve placed reviews on various sites like google etc to advise anyone thinking of attending this nonsense next year to find somewhere else to go. Then to top it all off my Husband came out in bedbug bites all over his arms and legs a few days after we stayed so I’ve reported that to the appropriate people so I’d expect an inspection soon. All in I was absolutely disgusted at our treatment, your staff and your business ruined Halloween for us!!!!

My son and his friend stayed overnight with 13 pals (and mum's) to celebrate their 15th birthdays. We stayed in the garden pods and availed of the water park and BBQ hut. We were lucky with the weather and simply had a fantastic time. All the boys described it as the... My son and his friend stayed overnight with 13 pals (and mum's) to celebrate their 15th birthdays. We stayed in the garden pods and availed of the water park and BBQ hut. We were lucky with the weather and simply had a fantastic time. All the boys described it as the best birthday party ever. Perhaps you might look at a group discount on the water park and BBQ hut as paying full price for these facilities is expensive on top of hiring 4 pods.

Went with my family for a well over due family time.. Kids had a ball

I would give an option for including all water activities in the cost of the glamping. Very important: Put some indicator stickers on the glass sliding doors in the kitchen area in the village. Someone possibly a child will walk into the glass.

Stayed with family ( kids12 and 9) in tree garden family pod. I was surprised by the lack of signs to get to this very popular spot. parking was just crazy, no staff members visible, it took us 25min to get to our pod and park. Staff there appeared to be college age,... Stayed with family ( kids12 and 9) in tree garden family pod. I was surprised by the lack of signs to get to this very popular spot. parking was just crazy, no staff members visible, it took us 25min to get to our pod and park. Staff there appeared to be college age, some were fantastic, however others appeared quite confused in knowing basic information. Our pod was spotless and so quiet at night, beds very comfortable,bed linen beautiful, facilities very clean, lovely atmosphere, we had fantastic weather, barbeque facilities and camp fire logs made available. Sauna didn't work, hot tub water temp just bearable. Aqua park lacked management otherwise fantastic fun!!!! Super place just needs better management structure. Will return.

Very good value for money. Need clearer signs for when you arrive to check in and information on where facilities are and what’s available when you check in (was just handed a key and pointed in the direction of the cabin). Maybe more outdoor sheltered areas for when... Very good value for money. Need clearer signs for when you arrive to check in and information on where facilities are and what’s available when you check in (was just handed a key and pointed in the direction of the cabin). Maybe more outdoor sheltered areas for when it rains, which happens a lot in Belfast. Really enjoyed our night here and great place for families

We paid £200 for the luxury tree/ Forest Dome. Our fridge did not work and we lost valuable food and could not chill drinks. The jucuzzi did not work the staff turned it on and it did not heat up at all . We called maintaince they could not fix either and said sorry.... We paid £200 for the luxury tree/ Forest Dome. Our fridge did not work and we lost valuable food and could not chill drinks. The jucuzzi did not work the staff turned it on and it did not heat up at all . We called maintaince they could not fix either and said sorry. There was also a dirty sock left from the previous guest under my cushion - yuck !! Too expensive sorry couldn’t recommend.

Great stay

Excellent!

This was our 1st time glamping. Found the pods clean and warm. Site is spacious and well laid out. Facilities are clean and easy accessible with plenty of hot water. Only complaint was workmen starting work at 8am with saws right outside the back of our pod but I'm... This was our 1st time glamping. Found the pods clean and warm. Site is spacious and well laid out. Facilities are clean and easy accessible with plenty of hot water. Only complaint was workmen starting work at 8am with saws right outside the back of our pod but I'm sure that isn't a regular occurrence I hope!!!